At AI Mastery Academy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect the data you share with us through our website https://www.aimasteryetc.com and related services.
For any questions, contact us at support@aimasteryetc.com.
1. Information We Collect
We collect the following types of data:
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Personal Information: Full name, email address, payment details, billing information, and any data provided during account registration or course enrollment.
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Usage Data: Pages visited, time spent on site, clicks, navigation paths, and interaction logs.
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Device & Browser Data: IP address, browser type, device ID, screen resolution, and operating system.
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Cookies and Tracking Data: See our Cookie Policy below for more details.
We only collect information that is relevant to providing and improving our educational services.
2. How We Use Your Data
We use your information to:
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Create and manage your user account
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Deliver purchased courses and personalized content
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Process transactions and provide billing support
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Respond to inquiries and offer customer service
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Send important updates and course announcements
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Analyze platform usage to improve our services and website experience
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Prevent fraud and comply with legal obligations
We do not sell, lease, or rent your personal information to third parties.
3. Data Storage and Security
All data is stored on secure, encrypted servers located in reputable data centers with restricted access. We implement industry-standard security measures including:
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SSL encryption during data transmission
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Password hashing
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Firewall and DDoS protection
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Periodic vulnerability assessments
Despite our efforts, no method of transmission over the internet is 100% secure. You acknowledge that you provide data at your own risk.
4. Cookie Policy
We use cookies and similar technologies to enhance user experience and understand how our services are used.
Types of cookies we use:
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Essential Cookies: Required for basic functionality (e.g., login, navigation)
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Performance Cookies: Collect anonymous usage statistics to improve the website
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Functionality Cookies: Remember user preferences and settings
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Marketing Cookies: Track browsing habits for personalized ads (only with consent)
You may control or disable cookies through your browser settings. Disabling cookies may impact your experience on our platform.
5. GDPR Compliance
If you are a resident of the European Union (EU), we fully comply with the General Data Protection Regulation (GDPR).
Your rights under GDPR include:
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Right to Access: Request a copy of the data we hold about you
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Right to Rectification: Request corrections to your personal data
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Right to Erasure: Request deletion of your data (“right to be forgotten”)
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Right to Restrict Processing
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Right to Data Portability
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Right to Object: Object to how we use your data
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Right Not to Be Subject to Automated Decision Making
To exercise any of your GDPR rights, email us at support@aimasteryetc.com with your request. We will respond within 30 days.
6. Third-Party Services
We may use trusted third-party services to process payments, send emails, and analyze traffic. These services may have access to your data only to the extent necessary and under strict data protection agreements.
7. Data Retention
We retain your personal data only as long as necessary for the purposes described in this policy, or to comply with legal, tax, or reporting requirements.
You may request that your account and associated data be deleted at any time by contacting support@aimasteryetc.com.
8. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from minors. If we learn that we have inadvertently collected such data, we will take steps to delete it.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be reflected on this page with the updated date. Continued use of our site after changes constitutes acceptance of the new policy.
10. Contact Information
For questions, concerns, or data requests, contact our team:
📩 support@aimasteryetc.com